We will ship your order via USPS in 1-3 business days. We will send you a shipping confirmation with tracking number when your item is on it's way.
If you ordered a customized item/s please allow us a week or two to complete your order specially if the material is not on-hand. We will send you photos of the finished product and ask for your feedback. Like we always do, we will send you a shipping confirmation with tracking number when your item is on it's way.
Please note that Lannie's Design cannot be responsible for the delay of delivery because of unfavorable weather conditions that are not beyond our control. However, if you still haven't received your item/s within 7 days, please let us know.
We take our time to wrap and package your item/s well with bubble wrap in handmade box because we want it to be secure. If there is any damage upon delivery please let us know within 24 hours upon receipt so I can make an arrangement with you.
Payment and Refund Policy
We accept payment through credit card, debit card and PayPal.
Please read the description of the items carefully. If you want the item re-sized, we will be more than happy to do it to your heart's content.
If you are not completely satisfied with your purchase, please contact me via e-mail/contact number within 7 days upon the receipt of your purchase for returns/exchange. The item/s must not be used and should be in same packaging we used. The buyer will shoulder the shipping cost unless the item/s has been damaged upon delivery.
We will be more than happy to serve you because we are for your 100% satisfaction.
The Word.